A. Monthly Subscription users updating from version 1.2.0.10 or later – April 2019
- Versions 1.2.0.10 or greater contain new serial number handling to allow for software purchase as well as monthly subscriptions.
We will supply any existing subscription customers a new serial number if required. Existing customers can email us at support@digi-link.com and we’ll supply you a new serial number.
- New / First time users can just ignore this note and install this software and run with serial number they have been given.
B. Updating from version 1.2.0.3 or later:
- Simply uninstall previous software and reinstall this version as follows.
- Exit the application (Options > Exit, don’t just close the window)
- Uninstall current version of Easier365 using Control Panel Settings
- Download and Install New version of Easier365
- Restart Easier365
C. Updating from 1.2.0.2 or earlier, after installation you must then follow remedial process as follows.
- Check if you are running If already running 1.2.0.3 or later, simply uninstall previous software and reinstall this version as follows.
- Exit the application (Options > Exit, don’t just close the window)
- Uninstall current version of Easier365 using Control Panel Settings
- Download and Install New version of Easier365
- Restart Easier365
- Now run database update as follows:
- Right-click logo, open Options and click on “Reset and Adopt”.
- Click OK.On next sync Easier365 will download any missing files that should be local.
- Note: You will see the entire schema of files being processed.
- Only missing files will actually be downloaded so the process is rapid.
D. Updating old versions 1.0.0.23 or earlier: Release date was March 31st 2017.
You must first delete your local database before installing and not just perform a Master Reset. You will then need to re-sync your files.
Instructions for Resetting Database:
- Exit the application
- Uninstall current version of Easier365
- Download and Install New version of Easier365
- Exit the new version before adding any sites.
- Navigate to Windows Start Button > Digilink Limited > Advanced Settings
- Click on Database Reset
- Restart Easier365
If you prefer, full manual reset instructions can be found here.